Career Opportunities at AM Broker

Accelerate your career with a world leader in financial trading and investments.

We work in one of the most dynamic, fluid industries on the planet and, as a result, we need to constantly adapt and evolve. We believe that there’s nothing better than working with the best and brightest, so we’re always on the lookout for talented, capable and industrious people to join our team.

Below you’ll find our current open positions across our companies, if you think you have the required skills, we’d love to hear from you!

Customer Service Representative

Languages: Thai, Indonesian, Vietnamese, Arabic, Chinese, Filipino, Hindi, Spanish, Portuguese.

Responsibilities & Duties

The ideal candidate will join a dynamic and fast-paced working environment. The successful candidate will be required to provide excellent customer service to clients whilst enhancing their trading experience with AM Broker.

- Assisting clients worldwide through live support

- Answering e-mails, assisting with the opening of client accounts, amending existing accounts, maintaining client records and liaising with appropriate departments

- Impeccable telephone etiquette and management

- Handling of Back office queries

- Supporting clients with technical and troubleshooting issues

- Dealing with complaints of a varying nature promptly and effectively

- Providing support and troubleshooting on MetaTrader 5 platforms

- Liaising with all departments to resolve issues - Liaising with the compliance officer regarding complaints and approval of accounts

- Providing all relevant information to clients regarding documents and materials for becoming a client

Requirements

- Knowledge of English and local language

- Excellent knowledge of any other foreign language will be plus

- Excellent spoken and written communication skills required

- Ability to work efficiently under pressure - Excellent computer skills (Microsoft Excel and Word)

- Knowledge of MetaTrader 5 platforms will be considered an advantage

- Previous experience in a similar position will be considered an advantage

- Shift work as and when required

Benefits

The successful candidate will receive a competitive remuneration package and opportunities to grow and advance in an international company. To apply to this position please send your CV to office@ambroker.com, stating the role you are applying for in the email. All applications will be treated confidentially.